Privacy Policy

At Red Dog Casino, we value our users' trust and respect their right to privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

What Information Do We Collect?

We collect the following types of information:

Registration data: When you create an account with us, we ask for basic information such as name, email address, password, and date of birth.
Transactional data: We record your deposits, withdrawals, and gameplay activity to ensure compliance with regulatory requirements and to prevent fraudulent activities.
Technical data: Your browser type, operating system, device details, and IP address are collected to improve our services and troubleshoot technical issues.

How Do We Use Your Information?

We use your information for the following purposes:

To provide you with access to our services and maintain your account.
To verify your identity and age for regulatory compliance.
To process deposits and withdrawals, and to manage your gaming activities.
To improve our products and services by analyzing user behavior and preferences.

How Do We Protect Your Information?

We implement robust security measures to safeguard your information:

SSL encryption is used to protect data transmitted between your device and our servers.
Data is stored on secure servers with access restricted to authorized personnel only.
Regular backups are performed to prevent data loss in case of technical issues.

Cookies and Tracking

Our website uses cookies to enhance user experience and track behavior. You can configure your browser settings to reject or restrict the use of cookies.

Third-Party Services

We may share your information with third-party service providers, such as payment processors, for specific purposes like processing transactions. These providers are required to maintain confidentiality and adhere to our data protection standards.

Data Retention

Your personal data is retained for a reasonable period as follows:

Registration data: Until account closure or deletion.
Transactional data: For 7 years from the date of last transaction, in accordance with regulatory requirements.
Technical data: For 3 months from the date of collection to troubleshoot technical issues.

Data Subject Rights

You have the right to:

Access your personal data
Rectify inaccuracies or incomplete information
Request deletion or restriction of processing
Withdraw consent for specific processing purposes

Please contact our support team if you wish to exercise any of these rights.